Last updated: October 26, 2026
This is a translation; in case of discrepancy the Russian version prevails.
This Public Agreement is the official proposal (public offer) of the Limited Liability Partnership “Privet iz afriki”, BIN 230540030948, addressed to Customers, an unlimited number of natural persons who have agreed to the terms of this Public Offer.
In accordance with Articles 395, 396 and 447 of the Civil Code of the Republic of Kazakhstan (hereinafter, the “Civil Code of the RK”), this Agreement is an offer agreement and the Customer’s full and unconditional consent to the terms of the Offer, and it is deemed concluded between the Parties to the Agreement.
The Contractor reserves the right to change the terms of this Offer by posting an updated version of the document on the Site. Changes to this Offer take effect on the date they are published on the Site https://privetizafriki.com.
The Agreement concluded by acceptance of the Offer does not require signature by both parties, is deemed concluded from the moment the Customer accepts it, and is valid in electronic form. The period for accepting the Offer is limited to the time the Offer is posted on the Site. The Agreement concluded by acceptance of the Offer enters into force at the moment of acceptance and remains in effect until the Parties have fully performed their obligations. If a court finds any provision of this Offer invalid, this does not invalidate the remaining provisions.
In view of the above, please read the text of this Agreement carefully. If you do not agree with any clause of the Agreement, the Contractor invites you to refrain from entering into this Agreement.
1.1. The Parties have agreed on the following interpretation of terms and definitions:
1.1.1. Site means the website located on the Internet at the unique address (URL) https://privetizafriki.com, which is a set of software, hardware and information intended for publication on the Internet. The Site is available to all Internet users.
1.1.2. Contractor means TOO “Privet iz afriki” (a limited liability partnership), BIN 230540030948, which offers to conclude this Agreement.
1.1.3. Customer means any natural person with full legal capacity and capacity to act who has reached 18 years of age, intends to purchase the Services in the manner and on the terms set out in this Offer, and has accepted the Offer.
1.1.4. Offer means the Contractor’s public proposal to conclude an agreement with the Customer on the existing terms contained in the Offer, the text of which is published on the Internet at the URL https://privetizafriki.com.
1.1.5. Acceptance means the Customer’s full and unconditional acceptance of the terms of this Offer. Acceptance of this Offer is the performance of any one of the following actions:
The Customer understands that Acceptance of the Offer in the manner set out in clause 1.1.5 of the Offer is equivalent to concluding the Agreement on the terms set out in the Offer.
1.1.6. Services means the set of paid services of the Contractor for producing a video greeting, as described on the Site in accordance with the Rate.
1.1.7. Order Form means the online (HTML) form that the Customer fills in on the Site in order to be able to pay for the Services and use the Contractor’s services.
1.1.8. Rate means the price of the Services provided by the Contractor; information on the Rate is given on the Site in the relevant section.
1.1.9. Content and Materials means any intellectual property of the Contractor posted on the Site or contained in a Mailing in the form of texts, images, drawings, photographs, graphics, videos, software, sounds, interfaces, logos, trademarks and computer code that make up the content of the Site or the Consultations and/or are posted on the Site with the Contractor’s consent.
1.1.10. Personal Data means information relating directly or indirectly to the Customer (the personal data subject) that the Customer voluntarily provides when filling in forms on the site. The data is stored in the Contractor’s database using services and software that provide reliable protection against unauthorized access by third parties, and may be used only in accordance with this Offer and the applicable legislation of the Russian Federation.
1.1.11. Mailing means the automated sending of electronic messages by the Contractor to the Customer’s mobile phone number or email address.
1.1.12. Parties means the Contractor and the Customer who have concluded this Agreement.
1.1.13. Cookies are small pieces of text sent to your browser by the site you visit. They help the site remember information about your visits.
1.2. All other terms and definitions in the Agreement are interpreted in accordance with the current recommendations (RFC) of international Internet standardization bodies and the customary rules for interpreting terms established on the Internet.
2.1. The Site is the property of the Contractor and is intended for organizing the remote sale of services via the Internet.
2.2. By accepting the Offer (that is, by paying for an order placed on the Contractor’s site), the Customer receives the services on the terms and in the manner set out in the Contractor’s service agreement posted on the site https://privetizafriki.com.
2.3. The Contractor is not responsible for the content or accuracy of the information provided by the Customer when placing an order on the Contractor’s site.
3.1. The Customer is responsible for the accuracy of the information provided when placing an order and for ensuring that it is free from third-party claims.
3.2. The Customer confirms their agreement with the terms set out in this Offer.
3.3. Information provided by the Customer is confidential. By providing their personal data, registering on the site or filling in the Order Form, the Customer, by these actions, consents to the processing of their personal data for the purpose of performing the user agreement. The Contractor uses information about the Customer solely for the purposes of the Contractor’s operations (sending the Customer notifications that the order has been completed, etc.) and in the cases specified in this Offer.
3.4. The Customer purchases the Services solely for personal, family and household needs not related to business activities. Use of the Contractor’s site (resource) to view and choose services and to place an order is free of charge for the Customer.
4.1. The subject of this Offer is the provision to the Customer, for a fee, in accordance with the Rates and in the manner established by the Agreement, of services for producing a video greeting. The Offer does not require signatures or seals of the Parties and remains legally binding.
4.2. A free sample video greeting for each Rate is available on the site for the Customer to view. When ordering a video greeting, the Customer can choose additional options. Such options may include, but are not limited to, adding a personal text, choosing the music, etc.
4.3. The Services are provided to the Customer solely for personal (non-commercial) use, in accordance with clause 3.4 of this Offer.
4.4. The Services are provided by the Contractor’s own efforts and resources or by third parties engaged by the Contractor at its discretion.
4.5. This Offer covers all functions of the Site that currently exist (actually operate), as well as any later modifications of them and any additional services introduced in the future.
4.6. From the moment the Customer performs the actions specified in clause 1.1.5 of the Offer, the Agreement is deemed concluded between the Customer and the Contractor.
4.7. Acceptance means that the Customer has read the terms and the procedure for providing and paying for the Services, recognizes the unconditional suitability of the payment system offered by the Contractor for paying for the Services, and acknowledges that the Contractor provides the Services remotely using the Contractor’s software and that this fully matches the Customer’s ability to use Services provided in this way.
4.8. The Contractor reserves the right to change the terms of the Offer and, accordingly, of the Agreement concluded by acceptance of the Offer, unilaterally and without prior agreement with the Customer. The current version is always posted on the Site.
4.9. The Customer agrees that amendments and additions to this Offer entail amendments and additions to the Agreement already concluded by Acceptance and in force between the Contractor and the Customer, and that they take effect at the same time as such changes to this Offer.
4.10. Since the Services have no tangible result, the Contractor does not set a warranty period for the Services provided.
5.1. The Contractor shall:
5.1.1. Provide the Services with due quality in accordance with the description of the Services on the Site;
5.1.2. Indicate the current price of the Services on the Site;
5.1.3. Resolve disputes through correspondence when the Customer contacts the Site’s support service. If a matter is not governed by this Offer, the Contractor decides how to proceed in the given situation;
5.1.4. Not disclose the Customer’s Personal Data or give third parties access to this information, except in cases expressly provided for by applicable law and this Offer;
5.1.5. Comply with the requirements of the law on the processing, transfer and protection of the Customer’s Personal Data. The provision of information by the Contractor to agents, counterparties and third parties acting under an agreement with the Contractor, for the purpose of fulfilling obligations to the Customer, is not considered a breach of personal data confidentiality.
5.1.6. Advise the Customer while the Order is being placed, confirmed or paid for, including by contacting the Customer on its own initiative at the phone numbers or usernames provided by the Customer;
5.1.7. The Contractor is not obliged to publish “censorship rules” on its site but undertakes to provide them to the Customer in electronic form upon the Customer’s request.
5.2. The Contractor may:
5.2.1. Determine the ways and methods of providing the Services on its own, without prior agreement with the Customer;
5.2.2. Refuse to provide a service to the Customer without giving reasons;
5.2.3. At any time, at its own discretion, change the list of Services provided and/or the terms of this Offer by publishing the relevant changes on the Site;
5.2.4. Send the Customer advertising and informational messages. If the Customer does not wish to receive Mailings from the Contractor, the Customer can unsubscribe by clicking the special link included in every email received;
5.2.5. At any time, at its sole discretion, change the rules for using the Site, and change and update the content, functionality and interface of the Site;
5.2.6. Suspend the operation of the Site to carry out necessary scheduled maintenance and repair work on the Site’s technical resources, as well as unscheduled work in emergencies;
5.2.7. Interrupt the operation of the Site if this is caused, in particular, by the impossibility of using information and transport channels that are not the Contractor’s own resources, or by the action and/or inaction of third parties, if this directly affects the operation of the Site, including in an emergency;
5.2.8. Edit and publish any information on the Site;
5.2.9. Block, move and delete without warning:
5.2.10. Engage third parties to perform the Agreement;
5.2.11. Use the Customer’s data, including surname, first name, patronymic, titles, images, statements (reviews), etc., for marketing purposes with the Customer’s consent;
5.2.12. Refuse to accept an Order if it lacks the technical capacity and/or available staff to provide the Services. In this case, if the Customer paid for the Services when placing the Order, the Contractor shall consider the possibility of providing the Services as soon as possible and agree on the time with the Customer, or refuse to process the Order and return to the Customer the money paid.
5.2.13. The Contractor may unilaterally terminate this Offer if the Services cannot be provided for objective reasons (accidents, power failures, floods, fires, etc.).
5.2.14. The Contractor may unilaterally refuse to provide the Services or suspend their provision if the Customer materially breaches the terms of this Offer and/or the concluded Agreement. A material breach of the terms of the Offer means a breach by the Customer of clause 4.3 of this Offer.
5.2.15. The Contractor may unilaterally change the line-up of the teams taking part in filming the video greeting.
5.3. The Customer shall:
5.3.1. Carefully study the information on the Site about the Services, the Rate and the terms of service before accepting the Offer;
5.3.2. Independently and in a timely manner check the Site for information about changes to the Rate, the terms of this Offer or the concluded service agreement;
5.3.3. Pay for the Contractor’s services in accordance with the Rates in effect at the time of payment.
5.3.4. Fill in the Order Form, agreeing that all of the Customer’s information is accurate, reliable, current and complete; keep this information up to date and, at the Contractor’s request, provide other necessary materials and information;
5.3.5. Provide their Personal Data and consent to the Contractor processing their personal data, both automated and without the use of automation, by means of collection, systematization, accumulation, storage, clarification and deletion, for the purpose of sending the Contractor’s materials by email and SMS;
5.3.6. Not distribute (not publish, post on websites, copy, transfer or resell to third parties) for commercial purposes the information provided by the Contractor to the Customer under this Offer, not create information products based on it for commercial profit, and not use this information in any other way except for personal use;
5.3.7. Not transfer their rights under this Offer to any third party without the Contractor’s written consent, and not give third parties access to the Services;
5.3.8. Not commit any unlawful acts, including acts that would constitute a criminal offense or give rise to administrative or civil liability, and not encourage any unlawful acts;
5.3.9. Use the Site only for lawful purposes and by lawful means, in compliance with the laws of the Republic of Kazakhstan and international norms;
5.3.10. Not decompile, disassemble or otherwise modify the code of the Site’s elements and/or of the elements necessary for the Site to operate, and not otherwise interfere with the Site in order to disrupt its normal operation;
5.3.11. Ensure that their contact phone number works properly and is reachable. If the contact details or other significant information change, notify the Contractor immediately by any available means;
5.3.12. Immediately inform the Contractor of all circumstances that may affect the Parties’ performance of their obligations under the Agreement.
5.3.13. By accepting the Offer, the Customer warrants that they have read, fully and unconditionally agree with, and accept all the terms set out in the text of the Offer.
5.4. The Customer may:
5.4.1. Contact the Contractor on all matters related to the provision of the Services by writing to the email address privetizafriki@outlook.com;
5.4.2. Inquire about the progress of the Services without directly interfering in the Contractor’s activities;
5.4.3. Require the Contractor to provide the Services in a timely manner and with due quality.
5.4.4. Refuse the services in the manner and on the terms provided for by the Law of the Republic of Kazakhstan “On Consumer Protection”.
6.1. No registration is required to use the Contractor’s services.
6.2. The Customer independently reviews the information about the Services provided by the Contractor.
6.3. To receive the services, the Customer must fill in the relevant fields of the Order Form and click the “Order a greeting” button, after which the Customer is redirected to the page for choosing teams, additional options and payment.
6.4. By sending the Order Form to the Contractor, the Customer agrees that they consent to the processing of their personal data. The Customer warrants that the information provided is true.
6.5. After payment, the Contractor accepts the Order Form for processing.
6.6. The Contractor delivers the result of the services by sending it to the Customer’s email address or via the messenger specified by the Customer when submitting the Order Form.
6.7. If the Order is not received, the Customer is advised to write to the Contractor at privetizafriki@outlook.com.
6.8. In addition, the Customer may place an Order via the messengers listed on the site https://privetizafriki.com.
6.9. The Services are provided in the scope and within the time frame specified in the Order. The Contractor may unilaterally change the completion dates of the Services depending on the actual scope and complexity of the work.
6.10. If, for any reasons related to quality, the Contractor decides to re-shoot the video greeting, all previously agreed details of the Order remain unchanged.
7.1. The Rates for the Contractor’s services are listed on the Site. If necessary, the procedure and terms of payment for an individual Order may be agreed between the Customer and the Contractor.
7.2. Payment for the Services under this Offer is made as a 100% advance payment of the cost of the Services by the following method:
7.3. When making a payment, the Customer undertakes to follow the payment instructions on the procedure and methods of payment, including the rules for entering the message and the number for short text messages (SMS), including punctuation, upper- and lower-case letters, digits and input language.
7.4. The Contractor is not responsible for whether the Customer correctly fulfills the conditions for making a payment, as these are beyond the Contractor’s control.
7.5. The Contractor reserves the right to change the price of its Services at any time; such changes are published on the Site. The price of Services already paid for by the Customer does not change and is not subject to recalculation, either upward or downward.
7.6. The date of payment is the date on which the funds are credited to the Contractor’s bank account.
8.1. No certificate of services rendered is drawn up or signed when the services are provided.
8.2. The Services are deemed provided with due quality and on time, and accepted by the Customer, at the moment the video greeting is sent to the Customer. Accordingly, if the Customer refuses the Services after the video greeting has been sent, the Contractor does not issue a refund.
8.3. If the Customer did not use or could not use the Services for reasons beyond the Contractor’s control, the Contractor does not issue a refund.
8.4. If the Services were not provided for reasons attributable to the Contractor or by mutual agreement, the Contractor refunds the full amount paid for the services.
8.5. The Contractor reviews refund requests within 10 (ten) business days of receipt and notifies the Customer of its decision by email. The Customer must provide the details of the personal account from which the payment was made. The Customer agrees that payment services, aggregators and/or payment providers may charge the Customer a fee for transferring such funds, and that this fee will be paid out of the refunded amount.
9.1. For failure to comply with the terms of this Offer, the Parties are liable in accordance with the laws in force in the Republic of Kazakhstan.
9.2. The Contractor is not responsible if the services provided do not match the Customer’s unfounded expectations and subjective assessment; such a mismatch with expectations and/or a negative subjective assessment is not grounds for considering the services to have been provided with poor quality or not in the agreed scope.
9.3. Violation of the Contractor’s copyright and exclusive rights entails criminal and civil liability. The Contractor pursues any violations in court.
9.4. The Contractor is not responsible for the inability to provide services to the Customer for reasons beyond the Contractor’s control, namely:
9.5. The Site or its elements may periodically be partially or completely unavailable due to maintenance or other technical work that ensures the normal operation of the Site. In such cases, the Contractor is not obliged to notify the Customer and is not liable for the Customer not receiving information.
9.6. The Contractor guarantees the reliability, accuracy, completeness or quality only of the information that it has posted on the Site itself. The Contractor is not responsible for the reliability, accuracy, completeness and quality of information posted on the Site by third parties or by Customers.
9.7. The Customer bears full responsibility for the accuracy and correctness of the information they provide when placing an Order. The Contractor is not liable for non-performance or improper performance of its obligations if this resulted from incorrect information provided by the Customer.
9.8. The Contractor is not responsible for the accuracy of the information provided by the Customer for producing the video greeting, for any resulting infringement of copyright, for the designation of goods withdrawn from civil circulation, or for references to prohibited goods or services. The Customer bears full responsibility for such violations where the Customer is at fault.
9.9. The Customer assumes full responsibility and all risks associated with placing Orders. The Customer is solely responsible for any problem that arises when placing, confirming and paying for an Order. The Contractor is not liable for any damage (monetary or otherwise) resulting from a problem caused by or due to an error or negligence of the Customer when using the Site, including the unsuccessful completion or confirmation of any transaction.
9.10. The Site may contain links to other websites on the Internet (third-party sites). The Contractor does not check these third parties or their content for compliance with any requirements (reliability, completeness, legality, etc.). The Contractor is not responsible for any information or materials posted on third-party sites that the Customer accesses using the services, including any opinions or statements expressed on third-party sites, advertising, etc., or for the availability of such sites or content and the consequences of their use by the Customer.
9.11. A link (in any form) to any site, product, service or any commercial or non-commercial information posted on the Site does not constitute an endorsement or recommendation of these products, services or activities by the Contractor, unless this is expressly stated on the Site.
10.1. All exclusive rights to the content and materials posted on the Site, namely the Contractor’s intellectual property in the form of texts, images, drawings, photographs, graphics, videos, software, sounds, interfaces, logos, trademarks and computer code that make up the content of the Site and the result of the services and/or are posted on the Site, belong to the Contractor and are objects of its intellectual property.
10.2. By using the Site, the Customer acknowledges and agrees that all content of the Site in which the Contractor’s Content and Materials are stored, as well as the structure of that content, is protected by copyright, trademark law and other rights to the results of intellectual activity, and that these rights are valid and protected in all forms, in all media and in relation to all technologies, both existing now and developed or created in the future. No rights to any content of the Site in which the Contractor’s Content and Materials are stored, including, without limitation, audiovisual works, text and graphic materials, computer programs and trademarks, pass to the Customer as a result of using the Site and concluding the Agreement.
10.3. The texts of messages received through Mailings, trademarks, logos, trade names, other means of individualization, and any texts, images and other copyright objects posted on the Site are the property of the Contractor, and accordingly, the use of these objects without the Contractor’s consent is prohibited.
10.4. The Customer may use the Site and the Services solely for personal non-commercial purposes to achieve the purpose of the Agreement.
10.5. Without the Contractor’s written permission, any modification, copying, distribution, republication, creation of derivative works, forwarding, sale or licensing of the Content is prohibited.
11.1. The Site may also track and collect additional information about how the Customer accesses, uses and interacts with the Site through “cookies”, “flash cookies”, “web beacons” and other automatic tracking technologies.
11.2. A “cookie” is a small text file stored on the Customer’s device. Cookies make it possible to collect information such as browser type, time spent on the site, pages visited and language preferences.
11.3. The Contractor and service providers use the information for security purposes, to facilitate navigation, to display information more effectively and to personalize the use of the Site.
11.4. The Customer may accept or decline cookies. Most web browsers accept cookies automatically, but the Customer can change their browser settings.
11.5. If the Customer declines cookies, most browsers allow them to:
11.6. The use of cookies or other tracking technologies by the Contractor’s third-party service providers is not governed by this Offer.
11.7. The Contractor has no access to or control over third-party cookies. The Contractor’s service providers may use persistent cookies for advertising and retargeting.
11.8. The Contractor may link information collected from third-party cookies with Customers’ Personal Data and will use such information in accordance with this Offer.
12.1. The Customer and the Contractor acknowledge and agree that this Agreement is interpreted, governed and performed in accordance with the laws of the Republic of Kazakhstan.
12.2. If disputes, demands and/or claims arise on matters covered by the Agreement or in connection with it, the parties undertake to take possible and reasonable measures to settle them through negotiations. If a dispute, demand and/or claim is not resolved through negotiations within 30 (thirty) calendar days from the date the claim was sent, either party may apply to court. Jurisdiction is determined by the location of the Contractor.
12.3. The claims referred to in clause 12.2 of the Agreement are sent by the parties by email: to the Contractor at privetizafriki@outlook.com, and to the Customer at the email address the Customer provided when placing the Order. The message must contain the essence of the claim, evidence supporting the claim, and information about the person sending the claim.
12.4. The Customer may send claims regarding the quality of the Services by email or (preferably) via the Telegram messenger. Such claims must be sent no later than 24 (twenty-four) hours after the video is provided and must list the defects made by the Contractor.
13.1. The Contractor reserves the right to expand and reduce the scope of the Services provided on the Site, and to suspend and/or stop providing the Services at its sole discretion.
13.2. The Agreement must be considered in the form in which it is published on the Site and must be applied and interpreted in accordance with the applicable laws of the Republic of Kazakhstan.
13.3. The Contractor does not accept counterproposals from the Customer regarding changes to the Agreement.
13.4. Customer reviews posted on the Site are not confidential information and may be used by the Contractor without restriction.
13.5. The Parties have agreed to treat documents in electronic form as equivalent to paper documents. The Parties acknowledge that all notices, messages, agreements, documents and letters sent using authorized email addresses may be used as written evidence in court.
TOO “Privet iz afriki” (Limited Liability Partnership)
BIN 230540030948
Kazakhstan, Almaty Region, Konaev, Microdistrict 2, Building 24, Apartment 1.